Privacy Policy
Last updated: 1/13/2026
1. Introduction
Eldelia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name, email address, and contact details
- Health information and medical history (with your consent)
- Account credentials and profile information
- Usage data and app interactions
- Device information and technical data
3. Data Storage and Security
All data is stored securely in Australia using enterprise-grade encryption. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
4. Your Rights
Under Australian privacy law, you have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Request deletion of your account and data
- Export your data in a portable format
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
5. Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time.
6. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: privacy@Eldelia.health